Imperial War Museum locations: IWM North, HMS Belfast, IWM London, Churchill War Rooms, IWM Duxford

Head of Access & Inclusion

188

IWM London
Salary £45,708 per annum
36 hours net per week
Strategy and Planning

This brand-new post will strengthen IWM’s commitment to inclusion, equity, and diversity.


This post will oversee the effective implementation of inclusion initiatives across IWM.


The post will track delivery against the objectives set out in our access and inclusion strategy and in our public commitment to tackling racism in June 2020.


The post will work closely with teams across IWM including: The Executive Leadership Team, Senior Management Team, the Access and Inclusion Governance Board, and our Access and Inclusion Champions. The post involves liaison across all five IWM sites.


The post holder will have significant experience in implementing change to improve inclusion. Their experience will include delivering projects and programmes that increased equity, diversity, accessibility and/ or inclusion.


We are open to part-time and full-time applicants. Flexible working will be offered. IWM will consider a job share.


Key duties
You will be expected to work independently as well as across different teams in order to contribute to and deliver the priorities of IWM - using your knowledge, skills, talent and potential to the best of your ability.


You will focus at all times on delivering excellent customer service, ensure value for money at all times while being professional, courteous and demonstrating the behaviours and attributes expected of all IWM employees. You will also adhere to all corporate standards, and use corporate systems as directed to ensure consistency of service, brand and operational standards.

You will be expected to work across departments effectively, working with individuals, partners and where appropriate volunteers.


To identify and implement learning and development needs for both yourself and your team, including volunteers, if appropriate.


You will have the ability to influence at the most senior levels, to be collaborative and work with all colleagues across IWM.


In addition, your duties will include:
▪ Acting as an internal expert, influencer, and advocate of access and inclusion
▪ Increasing awareness and understanding of access and inclusion and its impact across IWM
▪ Overseeing the delivery of IWM’s Access & Inclusion strategy and the actionable change we committed to in Response to Black Lives Matter in June 2020
▪ Evaluating IWM’s current Access and Inclusion strategy’s success
▪ Developing IWM’s next Access and Inclusion strategy launching in 2024.
▪ Creating measures and targets to understand and track performance of our inclusion initiatives
▪ Identifying best practice to put in place to improve inclusion and increase diversity among the workforce
▪ Embedding effective inclusion practices into our policies, procedures and governance
▪ Supporting teams to improve inclusion within our collections, public programming, and audience engagement
▪ Monitoring and evaluating the delivery of our strategic objectives and manage related data to measure impact
▪ Collating evidence and providing insight to inform planning and future projects
▪ Providing support and guidance to our Access & Inclusion Champion Network
▪ Creating internal inclusion networks to ensure all groups feel supported and have a voice at IWM
▪ Work alongside the Head of HR in delivering Pay Gap reporting and other statutory inclusion initiatives and the actions identified
▪ Identify which inclusion accreditation schemes, such as being a Disability Confident employer, IWM should achieve. Support achieving accreditation.
▪ Report to senior and executive leaders on progress made and further work identified as required.


For a full list of duties and the person specification please view the Job Description. 

February 13th 2023, 9:00 AM

The first interviews for this post are planned for the week commencing 27th February. 

The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only.

  • Our generous full-time equivalent annual leave allowance is 25 days per annum plus public holidays rising to 30 days after 5 years.
  • Access to our Company Group Pension Plan with competitive Employer Contributions.
  • Access to select a range of benefits to suit your personal circumstances and lifestyle via our benefits platform, IWM4me. IWM4me offers IWM staff a wide range of health, protection, and lifestyle benefits, many at corporate rates not available on the high street.
  • Free sanitary products provided at all sites.
  • 20% discount in all IWM’s on-site shops.
  • A 25% discount in IWM’s cafes.
  • Free entry to all IWM Air shows at IWM Duxford.
  • Free entry to a large number of other museums & galleries and their exhibitions which we have reciprocal arrangements with.
  • Enhanced maternity and paternity benefits dependent on length of service.
  • Access to our in-house training programmes and development
  • Access to an interest free season ticket loan scheme after three months service.
  • Access to a Cycle 2 Work Scheme
  • Access to our Employee Assistance Programme, and Career Development Advice.
  • IWM staff also have access to The Charity for Civil Servants services and support.
  • IWM staff are entitled to membership of the Benenden Healthcare Society (subject to their terms & conditions.
  • Eligibility to join the Civil Service Sports Club, securing additional discounts and benefits.
  • Access to social events run by groups with IWM.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to:

A basic check, which shows unspent convictions and conditional cautions.

IWM is committed to a policy of Equal Opportunities.

We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone.

Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public.

At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds.

This opportunity is closed to applications.