Imperial War Museum locations: IWM North, HMS Belfast, IWM London, Churchill War Rooms, IWM Duxford

Assistant Buyer

123

IWM London
£23,598 per annum pro rata £18,878.40.
28.8 hours net per week (4 days)
Commercial Services and Operations, Retail and Admissions IWML

We are one of the world’s leading authorities on conflict and its impact on people’s lives – from 1914 through to the present day and beyond. Our collections are filled with personal stories and experiences, inspiring powerful and often conflicting emotions. We aim to share these stories with as many audiences as possible across the world in a way that engages and challenges them, increasing understanding of why we go to war and the effect that conflict has on people’s lives. In other words, we expect our stories to change the way people think about war.

We rely on our staff to help us achieve this aspiration. You should be able to demonstrate the skills and competencies set out below, but equally we are looking for people who believe in what we do and who we are, and can treat every colleague, customer or visitor with respect, courtesy and honesty. We expect our staff to work flexibly and with enthusiasm. These are the qualities that make IWM such an extraordinary place to work. 

Product is at the heart of retail and the quality and uniqueness of our offer translates directly to the bottom line. Our products act as a vehicle for the museums brand, and a memory for our visitors from their visit to one of our five branches. Gift and Printed Products generate approx. 60% of Retail sales and are an important source of income to IWM.

Reporting to the Buyer, this post is responsible for several key administrative duties within the department as well as assisting the buying team in sourcing and developing a wide variety of gift and printed products. This post will include a small level of product development and sourcing.

  • You will be expected to work independently as well as across different teams in order to contribute to and deliver the priorities of IWM - using your knowledge, skills, talent and potential to the best of your ability.
  • You will focus at all times on delivering excellent customer service, ensure value for money at all times while being professional, courteous and demonstrating the behaviours and attributes expected of all IWM employees. You will also adhere to all corporate standards, and use corporate systems as directed to ensure consistency of service, brand and operational.
  • You will be expected to work across departments effectively, working with individuals, partners and where appropriate

For a full list of duties and the person specification, which your application will be scored against, please see the attached job description.


     


      October 10th 2022, 11:00 PM

       

      The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only.

      • Our generous full-time equivalent annual leave allowance is 25 days per annum plus public holidays rising to 30 days after 5 years.
      • Access to our Company Group Pension Plan with competitive Employer Contributions.
      • Access to select a range of benefits to suit your personal circumstances and lifestyle via our benefits platform, IWM4me. IWM4me offers IWM staff a wide range of health, protection, and lifestyle benefits, many at corporate rates not available on the high street.
      • Free sanitary products provided at all sites.
      • 20% discount in all IWM’s on-site shops.
      • A 25% discount in IWM’s cafes.
      • Free entry to all IWM Air shows at IWM Duxford.
      • Free entry to a large number of other museums & galleries and their exhibitions which we have reciprocal arrangements with.
      • Enhanced maternity and paternity benefits dependent on length of service.
      • Access to our in-house training programmes and development
      • Access to an interest free season ticket loan scheme after three months service.
      • Access to a Cycle 2 Work Scheme
      • Access to our Employee Assistance Programme, and Career Development Advice.
      • IWM staff also have access to The Charity for Civil Servants services and support.
      • IWM staff are entitled to membership of the Benenden Healthcare Society (subject to their terms & conditions.
      • Eligibility to join the Civil Service Sports Club, securing additional discounts and benefits.
      • Access to social events run by groups with IWM.

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to:

      A basic check, which shows unspent convictions and conditional cautions.

      IWM is committed to a policy of Equal Opportunities.

      We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone.

      Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public.

      At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds.

      This opportunity is closed to applications.