Image Licensing Manager
477
As Image Licensing Manager you will be responsible for licensing images and sound from IWM's collections for commercial use and developing new business, particularly within the media industries. You will also be motivating a small licensing team to meet their monthly/quarterly targets and handling key accounts.
Image & Film Licensing Department
IWM’s multimedia collections cover all aspects of conflicts in which British, Commonwealth or former Empire countries have been involved since the start of the 20th century, including photographs, artworks, oral history recordings and film. The Image & Film Licensing department is responsible for granting reproduction rights and supplying digital assets to creative professionals working across all media sectors, from publishing to broadcast. We have ambitious plans to continually develop our licensing business by optimising the customer experience, increasing access to our digitised collection, and building new revenue opportunities.
Your duties will include:
Line management for team
- Overseeing recruitment and training of team members, identifying knowledge gaps and sharing knowledge of processes and procedures, as directed by Head of Image & Film Licensing
- Leading the team day-to-day, being on-hand for feedback and guidance.
- Ensuring the highest standards of customer service are met, with enquiries delegated and responded to within an agreed timeframe.
- Ensuring that targets are met by holding regular check-ins to set objectives and monitor progress.
Business development and planning
- Maintaining relationships with key customers, ensuring the business potential with them is fully met.
- Keeping informed about industry trends and competitors for new opportunities to license our content.
- Actively seeking out and engaging with business development opportunities to achieve targets, by involvement in activities such as targeted email campaigns and pitches.
- Representing IWM effectively at networking events with comprehensive knowledge of our offerings.
- Working with senior management to support Digital Transformation projects and review our pricing structure, ensuring they are delivering the best needs of the business.
- Managing relationships with key departments across IWM, including Curatorial, Visual Resources, Customer Service, Press, Brand Licensing, Partnerships, Publishing.
Reporting
- Providing weekly, monthly and quarterly reporting on business activities for image licencing matters, communicating sales forecasts, revenue generated and pipeline.
- Monitoring, identifying and developing areas for improvements in business growth, revenue generation, customer service quality and efficiencies.
Customer service, administration and account management
- Facilitating the access, supply, and licensing of digital assets to media professionals.
- Responding promptly to copyright and licensing enquiries, with excellent customer service.
- Providing research assistance by developing a good knowledge of collections, offering tailored image solutions, and educating clients on search tips, consulting with curators as required.
- Ensuring that invoices are raised promptly, and that any overdue accounts are chased.
- Supporting Finance with allocation of payments, estimating accrued payments and accurately completing tax and other finance forms.
- Working across departments to arrange digitisation of museum objects for client requests.
- Negotiation of fees relating to the use of IWM digital assets, ensuring customers are aware of IWM licensing policies and T&Cs, maintaining a general awareness of copyright law in relation to images.
- Assisting other departments in their use of IWM material (checking copyright)
For a full list of duties and the person specification (which your application will be marked against) please view the Job Description.
October 2nd 2024, 9:00 AM
Interviews for this post are planned for the week commencing 7th October 2024.
The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only.
- Full-Time Equivalent Annual Leave: from the start we will give you 25 days of annual leave, with public holidays on top. After 3 years, this allowance increases to 27 days and after 5 years, you’ll get 30 days —an opportunity for rest, rejuvenation, and personal pursuits.
- Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%.
- Enhanced Maternity and Paternity Benefits: Celebrate life’s milestones with confidence, knowing that our policies support growing families.
- IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being.
- Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites.
- Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me)
- Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows.
- Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions.
- In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives.
- Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program.
- Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work.
- Eye Tests: Money back up to £80 for an eye test and a new pair of glasses.
- Employee Assistance Programme: Access confidential support for personal or work-related challenges.
- Benenden Healthcare & Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions).
- Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community.
- Staff Events and Networks: Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences.
…and more!
Ready to embark on this exciting journey with us? Apply now and become part of IWM!
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to:
A basic check, which shows unspent convictions and conditional cautions.
IWM is committed to a policy of Equal Opportunities.
We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone.
Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public.
At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds.
We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.
This vacancy is closed to applications.